Let it all out mandy.......I know exactly where you're coming from. I'd say just be glad that this s* has happened before you signed contracts!!
If it happened after and there were delays, you'd be in a much bigger soup!! Coming back to the point, the last I heard from them was they were going to send it out in the next few weeks.......yes, we've heard it b4, but clients also do have the choice of pulling out and getting their money back...
may be you should consider that??